Orders are typically shipped from our warehouses within 3 business days and then take 7 to 10 business days to reach your home.

As we have different storage locations and manufacturers, you may receive your products in different packages. So, don't worry if you don't receive everything at once. Our average delivery time is 7 to 10 business days, with some packages possibly taking a bit longer. However, if you still haven't received after 30 business days, we will fully refund you, and you can keep the items if you receive them. Please contact us at contact@formpurr.com and report the item not received.

We process orders quickly, on average within 12 hours. For this reason, you have up to 12 hours to send an email for cancellation or modification (contact@forpurr.com). After this period, your products will already be in the logistical flow for delivery, which means we can no longer modify or cancel the order.

Despite our rigorous selection of reliable carriers, your package may arrive damaged. In this case, or in the case of design defects, you can contact us via email at contact@forpurr.com providing the following information:

1. Order number

2. Description of the problem

3. A photo or video

You won't need to return the products as we will refund them in the form of a voucher (please inform us if you prefer another form).

We accept the following methods of payment: VISA, Mastercard, AMEX, Apple Pay e PayPal.

We take all necessary measures to ensure the security of your data. If you provide us with your card information, it will be encrypted using SSL security code and stored with AES-256 encryption. Although no method of transmission over the internet or electronic storage is 100% secure, we follow PCI-DSS requirements and implement additional industry-accepted standards.